Services

Our services range from $175 to $1,895, depending on the type and level of support you need.
- One time consultations 
- Personalized care planning 
- Advocacy packages for additional support 
- Hourly advocacy when needed

We’re a private-pay practice. Some long-term care insurance policies may reimburse for advocacy or care coordination, and we can provide documentation for you to submit a claim. You’ll always know the cost before we get started.

Most families begin with a complimentary 20-minute Discovery Call. During the call, we'll briefly discuss your situation, answer any questions you have about my services, and determine the most appropriate next step.
If you'd rather dive right into your questions and leave with a clear plan, you can schedule your Clarity Session instead.

Most of our clients aren't the patient. They're adult children, spouses, or other trusted decision-makers looking for guidance.

It's okay if you're not ready to involve the person you're helping right away. We can talk through your concerns, discuss your options, and create a plan before they're ever involved.
If we move forward with ongoing services, we'll work directly with them whenever possible. If they're unable to make their own healthcare decisions, we'll work with their legal representative while always keeping their wishes, best interests, and dignity at the center of our work.

Hospital case managers and discharge planners play an important role in helping you navigate care while you're in their setting.

We're an independent, private-pay practice, which means we work directly for you and your family. Our support can go with you before, during, and after a hospital stay, rehabilitation stay, or medical appointment.

Our focus stays on your goals, priorities, and what matters most to you as care changes.

Yes. We can attend appointments in person or virtually to help you prepare questions, understand what's being discussed, and keep track of next steps.

We can also help with follow-up after the appointment when needed.

Our role is to educate, advocate, and help you navigate the healthcare system.

We do not:
- Make medical, legal, or financial decisions on your behalf
- Provide hands-on medical or personal care 
- Prescribe medications or provide medical treatment
- Act as your loved one's Power of Attorney, conservator, or healthcare representative
- Provide emergency or crisis services

If your situation requires a service we don't provide, we'll do our best to connect you with the appropriate healthcare professional or community resource.

Many families worry about how their loved one will react, and that's completely normal.
A simple way to introduce us is to make it about supporting you, not taking something away from them.

You might say:
"Ria helps families navigate situations like this every day. I've asked her to help us figure this out so we can make the best decisions together ."

Framing it as support for you, while keeping the focus on their goals, often makes all the difference. If you'd like, we're happy to help you plan that conversation before we get started. 

The paperwork depends on the service you've chosen.

Care Strategy Session:
- Intake form
- Service agreement

Comprehensive Services:
- Intake form
- Service agreement
- Release of Information so we can communicate with your loved one's healthcare providers and care team
- Patient portal access, when available, so we can review medical records and prepare for our work together 

All paperwork is completed electronically before services begin. If additional information is needed, we'll let you know and walk you through the process.